Frequently Asked Questions

General

Who’s the ‘Randy’ of Randy’s Electric?

Randy’s Electric is named after Randy Smith, a fierce follower of Christ, loving husband, intentional father, kind boss, and Master Electrician who founded the company in 2002.

What does providing a 5-star experience look like?

We’re glad you asked! Check out what it looks like to work with.

How much will my project cost? Do you have an hourly rate?

Every home is unique in the way it is designed and wired. We send a licensed Electrician to your home to see and discuss your project with you so they can provide the most accurate options. Our clients find value in the way we operate with our project-based pricing rather than an hourly rate. This works in our client’s favor as you’ll know the price ahead of time and the cost won’t change if the job takes longer than expected!

Who will be coming to my home?

As a local, family-owned company, we have Electricians on our team that live across the metro. Each of our Electricians takes their van home at night, allowing them to serve their local neighborhoods. The Electrician coming to your home will be local, and you will receive a photo and bio of him via text and email as well as a call from him when he is on his way.

Why do you have a Service Call?

The Service Call brings a licensed Electrician to you to discuss your project and provide expert recommendations specific to your home. We come prepared to start the work on the same day and we provide a lifetime guarantee on our workmanship because we value getting the job done right the first time!

Who do you recommend I call for other services needed in my home?

Thanks for asking! We are working on a list of trusted partners to assist you in all areas of your home. Check out our Referrals page here and read through our list of questions to ask your next contractor.

Home Wiring Services

What is knob and tube wiring?

Knob and tube wiring is an outdated method of wiring often found in older homes. While it will keep the lights on, it puts your home at risk for an electrical fire. It’s important to have knob and tube systems inspected regularly, and to consider upgrading your home’s wiring to meet modern standards/code.

Do I need an electrical service panel upgrade?

If your home is 30 years old or older, or if you’re noticing problems such as sparking from outlets, hot outlets or switches, or frequently tripping breakers, you may need a new home electrical panel. An outdated electrical panel has the potential to be dangerous and should be evaluated by a licensed Electrician.

How can I tell if I need new home wiring?

If you are noticing some of these problems, it’s probably time to call for home wiring services:

  • Sparking from outlets
  • Hot switch plates or outlets
  • Buzzing sound
  • Need for many extension cords
  • Dimming or flickering lights
  • Frequent tripped breakers

Home Safety Services

Do I need whole-house surge protection?

If you have electronics or appliances in your home that you want protected, you need whole-house surge protection. All it takes is one nearby lightning strike to burn out these important items in your home, and a surge protector is an easy way to get peace of mind.

How many smoke detectors and carbon monoxide detectors do I need?

At Randy’s Electric, we want your home to be safe, and that means having properly installed smoke and carbon monoxide detectors. We recommend installing one near all bedrooms or other sleeping areas, as well as at least one on each floor of your home. If your kitchen is far from your sleeping areas, install one near the kitchen. Our team can help you determine where you need these devices for your family’s protection and to meet regulations.

How can an electrician help with my home’s safety?

Randy’s Electric offers a long list of home safety services. Some of these include:

  • Installing smoke and carbon monoxide detectors
  • Installing security lighting
  • Installing home surge protectors
  • Performing home safety electrical audits

Electrical Services

Why do I need a professional for electrical service?

When you need electrical service in your Minneapolis home, you want the services of a professional. There’s simply too much at risk when it comes to electrical problems. Reach out to Randy’s Electric today to schedule electrical service.

Why do my lights always flicker?

Flickering lights are often a sign of electrical problems. This often occurs when your appliances are drawing a lot of current, pulling some from the lights. Improving the design of your wiring will eliminate this flicker.

How can I troubleshoot my electrical problem?

Electrical problems are not something to ignore because of the risk of fire. If you’re experiencing issues, the best way to troubleshoot is with the help of a professional electrician. Randy’s Electric will send a technician to your home to help with this important task, so reach out today for help.

Trust Randy’s Electric for Electrical Services in Minneapolis

For home wiring services, home safety services, and electrical services in Minneapolis, contact Randy’s Electric online or call us at 763-560-5600.

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