Outlet Reset Buttons Not Working? Here's What to Do!

July 31, 2020

Ground fault circuit interrupters (GFCIs) are essential for keeping residents safe from shocks and burns. Not only that, but a professionally installed GFCI will ensure you're able to reset your power outlets should you experience electrical issues. Sometimes, however, a GFCI may not be able to reset if there is a ground fault occurring at a non-functional outlet. If you're experiencing issues with your power outlet and aren't able to reset it, read on to find out how you can regain power to your home's outlets.

Symptoms of Outlet Reset Buttons Not Working

There are lots of signs that can indicate the reset button on your power outlet isn't up to task. When attempting to reset your power outlet, watch out for the following:

  • Reset button does not pop out when pushing it
  • Reset button doesn't stay in when pushed
  • Reset button is out yet devices still work when plugged in
  • Reset button is in and no devices work when plugged in
  • Reset button pops out whenever you turn on an appliance plugged into the outlet

Each of these symptoms can indicate a larger issue with your ground fault interrupter. You may have a defective GFCI, insufficient current, or have a GFCI that's wired incorrectly. Consult with a trusted electrician to understand what options may be available.

What to Do When Outlet Reset Buttons Don't Work

Outlet reset buttons exist as an easy way to let homeowners safely troubleshoot electrical power issues. When these reset buttons fail, it likely means there is no power running to the GFCI or that the GFCI has been wired incorrectly. It's important to note that while it's safe to press the reset button on your outlet, it is not recommended that you attempt to solve the problem yourself if the outlet reset button continues to operate improperly. If an outlet reset button trips each time it's pressed, there may be a dangerous current leak within the circuit. This is a serious issue that requires professional assistance from a knowledgeable electrician. Randy’s Electric provides extensive GFCI installation, repair, and replacement services to help residents stay safe. Our team of knowledgeable electricians will assess your outlets and work to find the root cause of the problem. If you’ve experienced outlet reset issues, contact our team to schedule an appointment today!

Randy's Electric Ground Fault Circuit Interrupters

GFCI installation is what the team at Randy's Electric does best. We have years of experience delivering long-lasting, dependable electrical solutions to residents throughout Minneapolis and the surrounding region. Contact our team today to have your outlet reset button issues resolved in a flash!

Electrical systems and outlets require constant supervision and maintenance to ensure their longevity, however minor issues such as software updates or too much power supply to a circuit breaker can cause it to malfunction. These problems can be solved by removing the power supply and resetting the system. 

Why Your GFCI Outlet Won’t Reset

A problem within a GFCI outlet can point towards a problem in the working conditions of the electrical system outlet. This problem is usually caused by a tripped circuit or fuse, a faulty device or a problem with the outlet test and reset buttons.

Resetting the outlet can allow it to remove and restore the power and get back to its original working state. Under the condition that resetting doesn't work or the outlet reset button is not working  either due to presence of moisture or faulty electrical wiring. If the GFCI does not work then it can open a pathway to multiple risks and possibilities revolving around electrical hazards and accidents.

Step by Step Guide for Troubleshooting the Outlet:

While electrical problems can have you assuming the worst, oftentimes you can find the solution of the problem with a click of a few buttons. Under the circumstances that the GFCI outlet won't reset there are  few things that one can try to troubleshoot or fix the issue.

  • See if Other Outlets are Dead:

The first step to do before moving towards the circuit breaker is to determine if the other outlets, lights or appliances are affected. With the help of an electrical tester determine the power supply and working of the adjacent outlets or test the working of the appliances by switching the on and off button. 

  • Check the Circuit Breakers:

Once you have unplugged your appliances, move towards the circuit breakers and check if the wires are in practical condition. A problem with the wiring or a fried wire can also cause problems in the resetting of the GFCI.

  • Find the Tripped Breaker:

When you are investigating the condition of the circuit breaker, take a look at the remaining breakers in search of a tripped breaker. A tripped breaker is one of the many causes behind the inability of the GFCI to reset. 

  • Resetting the  Breaker:

In order to reset the breaker, firmly push the handle towards off until you hear a click. Then move it towards one, once it is aligned with the rest that will ensure if the breaker is working properly. It is advised to be cautious when resetting a tripped breaker as it could always trip back up to its prior position even after you have reset it. This points towards the possibility of a serious electrical problem with the insulation or a ground fault condition

  • Replace Burned out Fuses: 

Inside the circuit breaker look for a burned fuse or a charred piece of wire which indicates a burned fuse. By replacing the burned fuse, you can reset the breaker into working condition. 

  • Check the GFCIs

Inspect the area where GFCI’s are located, the ground fault circuit interrupters are located where high voltage circuit breakers are installed to protect against potential electrical leaks by interrupting the power supply by shutting it off. 

Reset the GFCI’S:

Once you have located all the GFCI’S, with the help of a circuit tester check the power connection or power on and off the outlet reset button. Under the circumstance where the GFCI does not connect or reset, the probability lies in the poor connection or failure  to connect to a power supply. 

Look for a Bad Connection:

The possibility of being unable to connect lies in a poor or loose connection. The connections within an outlet can become loose overtime due to improper installation leading to power fluctuations or power failure. This can be solved by tightening the connections or replacing them.

Turn Off the Main Breaker

Before switching off the power supply from the main breaker, make sure to remove all electrical appliances such as the computer’s PC’, refrigerators and other high capacity appliances. Once you have done so, it is safe to disconnect the main breaker. 

Install a New Outlet:

Replacement of the outlet can allow you to reset the outlet once again. If you find loose connections at the stab in terminal or stab connections, correct the loose connections and then install a new outlet as loose connections always have a chance of short circuiting. 

Signs That Your GFCI Outlet Won’t Reset

In order to confirm whether the problem lies in your GFCI and that it wont reset is by observing some standard signs which you can look for to confirm the electrical situation. 

  • Check if other appliances are affected: Plug in electrical appliances such as lamps or light fixtures to check if they are working. 
  • Try toggling the test and reset buttons: The two primary buttons which control the power supply are present at the back of the GFCI, switch them on and off to check if they are functioning properly.
  • Ensure there is power in the outlet: It is necessary to check if there is a problem in the outlet and whether it contains power. 
  • Check for the presence of moisture: If you detect the presence of moisture, use a hair dryer to eliminate the presence of moisture. 
  • Check for bad electrical connections or wiring: There will be a probability that the reason behind the 

Reasons Your Why GFCI Outlet Won’t Reset:

If your GFCI is unable to reset, the underlying cause can be explained with the presence of dust or a faulty connection. An impaired connection will cause problems in the power supply and the outlet will not reset.

Fuse Your Electrical Appliances with Randy’s Electric!

Randy’s Electric providers of electrical services ranging from troubleshooting and installation of GFCI’s, installation of outlets, Randy’s Electric can do it all. We take pride in our workmanship by providing attention to detail and integrating the finest technology to ensure the longevity of our electrical services. For your electrical needs, contact Randy’s Electric in the Twin Cities, Minneapolis and Saint Paul. 

FAQ’S:

  1. Why is my outlet reset button not working?

The reason behind the outlet reset button not working is that there is a probable chance that you have unintentionally connected the line wires with the load terminals. In such a condition, the appliance will not reset. 

  1. How to reset a GFCI outlet without reset buttons?

If your GFCI is tripped and you must reset it, press the test button and then push in the reset button and switch it back on. If you find a breaker without a reset button, there is a chance that it is connected to a main circuit with a reset button. 

  1. Why Wont My GFCI button Push In?

In order to reset the GFCI, push the “Test” button that is located in the front of the outlet and then proceed by resetting the outlet. If the outlet reset button does not stay pushed in or pops out, the power supply connection may be rigged. 

  1. What makes a GFCI fail?

GFCI outlet’s last somewhere from 15 to 25 years, to ensure their working condition and maximize their longevity proper maintenance is required. Large amounts of power supply, exposure to water or chemical vapors can deteriorate the working condition of such appliances. 

  1. How Can Randy’s Electric Provide Aid to Your GFCI Concerns?

Here at Randy’s Electric, our team of experienced electricians offers optimal GFCI installation ensuring state of the art services. Our team prioritizes the welfare of our clients and the attention to detail that goes into handling such safety hazards. Contact us today to handle your GFCI concerns!